HOW CAN I FIND A SPECIFIC ARTICLE?

The products are classified in different categories (Bed, Bath, Table, Living room etc.) and each category, in subcategoriesAccess the corresponding subcategory in the left-hand menu to see the products it contains. There are groups of items in which you can choose the sizes and colors before purchasing. You may also use the search bar located at the top of the webpage to locate items.

HOW DO I ADD AN ITEM TO MY BASKET?

Once you have chosen an item, its color (if applicable), size and quantity, you must click the button “Add to cart” to include the item in your order.

WHAT STEPS DO I TAKE TO PLACE AN ORDER?

1. Choose the section (Ramsha Carpets & More) and choose the category within the section you are interested in.
2. Click on the item you wish to buy and you will see various photos of this item, along with its name, reference number, description, price, colour, available sizes, composition and care.
3. Select a size and add the item to your basket. Then you can either choose ‘Continue shopping’ or ‘Process order’.
4. To process your order there are two options available: you can register or make a guest purchase.
5. If you prefer to register, you will need to enter your personal information, billing address, shipping address and select ‘Enter’.
6. Choose if you would prefer to collect your order from one of our stores or have it delivered to your home address and click ‘Continue’.
7. Select a payment method. Enter your details and click ‘Authorize Payment’.
8. You will then receive an email confirming your order.

CAN I ACCESS MY INVOICE?

Yes. You can access to it in the section Orders Placed from your account as soon as the package is in the hands of the transportation company.